A close call that changed everything
Family Scam Shield was born after two brothers stepped in with mere seconds to spare to stop their grandmother from wiring her entire life savings to a scammer.
"After that terrifying close call with our grandmother, we did what any loving grandsons would do. Specifically, we installed the most expensive antivirus software on her computer, set up call-blocking apps on her phone, and added two-factor authentication to all her accounts.
We thought she was safe. We were wrong. Just three months later, it happened again.
This time, a scammer called pretending to be from her bank's fraud department. The caller ID was spoofed to look legitimate, and the scammer bypassed all her device protections simply by asking her to read them a code over the phone.
That is when we realized a chilling truth: scammers don't hack devices anymore — they hack people. In fact, according to the Federal Trade Commission (FTC), millions of dollars are lost every year because criminals use social engineering to manipulate victims. Software cannot stop a criminal who uses fear to bypass technology."
"We realized that trying to build a digital fortress around our grandparents wasn't working."
"We realized that trying to build a digital fortress around our grandparents wasn't working. Unfortunately, the scammers would always find a way around the tech. That is exactly why Family Scam Shield was created.
The most valuable thing you can do to protect grandparents from scams is to teach them how to spot the tricks before it's too late. In other words, we don't just protect your devices — we empower your parents and grandparents."