Have a question or a suspicious message?
We are here to help your family.
Not sure if a text, email, or phone call is a scam? Send a quick note, and a real person will point you to the right steps to keep your family safe.
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Frequently Asked Questions
Yes. Messages are short, written in clear language, and designed so you can forward or print them, which makes it much more likely your parents will actually read and use them.
No. Alerts only explain what to watch for and what to say; you never share login details or give remote access to your parents’ devices.
If you do nothing, your plan continues automatically so your parents keep getting protected; you can cancel any time before the 10th day to avoid being charged.
You can cancel any time—just write to familyscamshield@gmail.com or request a refund using the support form above, and your subscription will be stopped.
Yes. Paid plans include extra email addresses so you can add another parent or family member without opening a separate account.
When a serious new scam starts spreading, an alert is sent within hours, not weeks, so you can warn your parents before the scammers reach them.
Absolutely. Every alert is easy to screenshot or copy‑paste into WhatsApp, Messenger, or SMS so the whole family sees the same clear message.
Phone, text, and email scams that target older adults, including “It is me, I need help” family scams, fake bank calls, delivery texts, tech‑support tricks, and more.
Yes. Right now Family Scam Shield focuses on scams targeting families in the United States, where the team has the most up‑to‑date data and expertise.