Family Scam Shield uses cookies and similar technologies to run the website, understand which pages are visited, and improve the service. These cookies may collect information such as your IP address, browser type, and how you use the site, which can be considered “personal information” under some US state privacy laws.
- Essential cookies. Used for security, basic site functions, and remembering your settings. These are required for the site to work and cannot be turned off in our systems.
- Analytics cookies. Used to see which pages are visited and which campaigns bring people to the site, so the service can be improved. Data is reported in aggregate and is not used to identify you personally.
- Advertising or social cookies. Used to measure marketing campaigns and, where applicable, show more relevant ads on other platforms. If used, these cookies may “share” personal information under some state laws.
You can control cookies through your browser settings, including blocking or deleting them. If you are a California resident and the site ever “sells” or “shares” personal information through advertising cookies, you will see a “Do Not Sell or Share My Personal Information” link that lets you opt out.
Here is a US‑focused Privacy Policy draft tailored to Family Scam Shield and your “you + your parents” positioning. Have a US lawyer review before publishing.
Privacy Policy
Last updated: 12.20.2025.
Family Scam Shield (“we,” “us,” or “our”) provides scam‑awareness guidance and alerts to help you and your parents stay safer. This Privacy Policy explains how we collect, use, and share information when you visit our website, subscribe, or interact with our emails and SMS alerts. It applies only to users in the United States.
By using the Service, you agree to the practices described here.
1. Information we collect
We may collect the following categories of information:
- Contact information: Email addresses, phone numbers (for SMS alerts), and your name if you choose to provide it.
- Family information: The first names or nicknames of parents or relatives you want to protect, and the email/SMS contact details you choose to add for them.
- Subscription and billing data: Plan type, payment status, and limited billing details processed by our payment provider (we do not store full credit card numbers).
- Usage and device data: IP address, browser type, device identifiers, pages viewed, links clicked, and approximate location based on IP address.
- Support communications: Messages you send via email or support forms, including refund or cancellation requests.
We do not intentionally collect Social Security numbers, bank logins, or other highly sensitive financial credentials through the Service. You should never send those details to us in email or forms.
2. How we use your information
We use the information we collect to:
- Send weekly scam briefings, “ASAP” alerts, and summaries you can share with your parents.
- Manage your subscription, process payments, and handle trial periods and cancellations.
- Respond to your questions, support requests, and refund inquiries.
- Improve and personalize the Service, including understanding which pages or alerts are most useful.
- Detect, prevent, and address fraud, abuse, or technical issues.
3. Cookies and tracking
We use cookies and similar technologies to:
- Keep the site secure and functioning (essential cookies).
- Measure site traffic and campaign performance (analytics cookies).
- If added in the future, measure advertising performance (advertising cookies).
You can control cookies through your browser settings, including blocking or deleting them. For more details, see the Cookies & Tracking section on the website.
4. How we share information
We share information only with:
- Service providers: Companies that help us run the Service, such as email providers, SMS gateways, analytics tools, and payment processors. They may only use your information to perform services on our behalf.
- Legal and safety purposes: When required by law, subpoena, or government request, or to protect our rights, safety, or property, or that of our users.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.
We do not sell your personal information for money. If we ever use advertising or analytics tools in a way that is considered “selling” or “sharing” under California law, we will update this Policy and provide a clear “Do Not Sell or Share My Personal Information” link.
5. Your privacy rights (including California)
Depending on your US state, you may have rights such as:
- Access: Request a copy of the personal information we hold about you.
- Deletion: Ask us to delete your personal information, subject to certain exceptions (for example, billing records we must keep).
- Correction: Ask us to correct inaccurate information.
- Opt‑out of sale/sharing: If we ever sell or share personal information for targeted advertising, opt out of that sale/sharing.
To exercise these rights, email familyscamshield@gmail.com with your request and the email address used for your account. We may take reasonable steps to verify your identity before responding.
California residents can also designate an authorized agent to make certain requests on their behalf.
6. Data retention
We keep your information only as long as necessary to:
- Provide the Service and manage your subscription.
- Meet legal, tax, or accounting obligations.
- Resolve disputes and enforce our agreements.
When information is no longer needed, we will delete it or de‑identify it in accordance with our data‑retention practices.
7. Security
We use reasonable technical and organizational measures to protect your information, such as encryption in transit (HTTPS), access controls, and restricted access to billing and support data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You can help by using strong passwords for your email account and being cautious about forwarding scam examples or links.
8. Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it where required by law.
9. Links to other websites
Our emails or website may link to third‑party websites, tools, or articles. This Policy does not apply to those sites, and we are not responsible for their privacy practices. Review the privacy policies of any third‑party sites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Service or to US privacy laws. When we do, we will update the “last updated” date at the top of this page and, for material changes, we may notify you by email or a notice on the site. Continued use of the Service after changes take effect means you accept the updated Policy.
11. Contact us
If you have questions about this Privacy Policy, your information, or your rights, you can contact us at:
Family Scam Shield
Email: familyscamshield@gmail.com